- Responding quickly. Providing answers.
Service Assurance Center
Customer Support,
Customer Satisfaction.
At AlliedBarton, we're committed to consistently meeting and exceeding our customers' needs and expectations. We solicit customer feedback on an ongoing basis so we know how to improve our processes. Plus, by keeping our customer service center staffed 24/7, we can provide a fast response to every inquiry.
Proactive Approach
Our multi-level customer survey process enables us to catch potential problems before they occur. Surveys are sent electronically. The results are shared with all levels of management for immediate follow-up and future improvements.
New Client Survey (1 week after contract is awarded) |
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Transition Assessment (90 days after startup) |
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Service Performance Evaluations |
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Rapid Response
At AlliedBarton, our customers know they can contact our Customer Connection department 24 hours a day, 365 days a year. When they contact us, the problem is tracked electronically. We always follow up with our customers to make sure the problem was resolved to their satisfaction.
Customer Connection Hotline
Contact us, every hour of every day! Call us at
866-703-7666 or send an email.
Employee Hotline
Employees can contact us at 800-51GUARD or send an email.
Our Locations
We are a nationwide company and can cover your small business or your nationwide corporation
